Terms and Conditions

Terms of sale in the Auto-Akces online store
The online store operating under the domain www.lampyautobusowe.pl is run by: Stanisław Rożko, Tadeusz Płarańka and Łukasz Płarańka. - conducting business activity in the form of a civil partnership under the name: "AUTO-AKCES" s. c.

The registered office of entrepreneurs is at the following address:
ul. Aleksandra Fredry 2
30-605 Krakow

The headquarters of the Store is located at:
ul. Aleksandra Fredry 2
30-605 Krakow

NIP: 679-012-27-39
REGON: 350239490
Bank account number: 32 1600 1039 0002 0033 3878 7001

Contact:
Telephone: (+48) 12 266 47 40
Mobile: (+48) 666 033 072, (+48) 602 308 381,
Email: biuro@auto-akces.com
The store is open from Monday to Friday from from 8.00 a.m. to 4.00 p.m.


Glossary of terms
1. Store, Seller - Stanisław Rożko, Tadeusz Płarańka and Łukasz Płłużka selling via the Internet, operating under the domain www.lampyautobusowe.pl
2. Buyer - any entity placing an order in the Store (a consumer or a person without the status of a consumer.
3. Consumer - a natural person who performs a legal transaction not directly related to its business or professional activity (Article 221 of the Civil Code).
4. Regulations - these regulations.

§ 1


General provisions
1. The Regulations define the rules for the conclusion and performance of the contract for the sale of goods on the Store's website.
2. The store sells automotive parts and accessories for domestic and foreign buses.
3. To use the Store, it is necessary to have devices that allow access to the Internet, an e-mail box and a web resource browser that allows you to display websites.
4. The subject of sale are goods presented by the Store at the time of ordering.
5. All prices presented on the Store's website are given in Polish zlotys (PLN) and include VAT. The price given for each product does not include any possible delivery costs.
6. The Store's offer is valid in Poland.
7. The store reserves the right to change the price of goods, introduce and withdraw goods, grant discounts on individual goods and carry out and cancel promotional campaigns. However, this does not in any way limit the rights acquired by the Buyers; ie the changes do not apply to orders accepted for execution.
8. In order to enable full use of all the possibilities of the Store, the Buyer may register. Registration is voluntary and it is not necessary to place orders in the Store. Registration activities are performed once. Subsequent orders are processed on the basis of the Buyer's login by entering an e-mail address and password.
9. It is forbidden for people using the Store to post illegal content (eg in opinions about the product).

§ 3
Order fulfillment
1. The condition for the execution of the order placed by the Buyer is to provide real personal and contact details when completing the order form (enabling verification and confirmation of the order).
2. In the event of an incorrect completion of the order form, the Store will make every effort to contact the Buyer to confirm the order. If the Buyer cannot be contacted, the order will be canceled within 7 days from the date of placing the order.
3. The order fulfillment time (including delivery) is on average 4 days. Orders placed on a business day after 3 p.m. are processed the next day. In the case of an expected extension of the order fulfillment time, the Buyer is informed about it each time.
4. In the event that the order cannot be fulfilled, the Buyer will be informed immediately, but not later than within 14 days from the date of the contract, and the Seller will return within this time the sum of money received from the Buyer for the unrealized order. Instead of a refund, the Buyer may also consent to the extension of the order fulfillment time or the purchase of another, replacement product.
5. The proof of making the purchase is the VAT invoice, which the Buyer receives with the goods.
6. The Buyer may choose one of the following delivery methods:
a) a courier company,
b) collection in person at the headquarters of the Store,
c) any shipping company chosen by the Buyer.
7. In the case of a shipment whose weight exceeds 30 kg, goods whose weight exceeds the limit of 30 kg are shipped in a second, separate package.
8. Information about the costs related to the delivery is shown in the ordering procedure (in the order form). Delivery costs are added to the price of the goods and are borne by the Buyer (except for personal collection, where there are no delivery costs).
9. Upon collecting the parcel delivered by the courier, the Buyer is obliged to examine it (pursuant to Article 545 § 2 of the Civil Code). In case of damage The shop recommends drawing up a damage report in the presence of the courier and informing the shop about it immediately. Failure to prepare a damage report is not tantamount to the expiry of the Buyer's right to submit a complaint, but the report is helpful in the complaint procedure. The lack of a shipment damage report may make it significantly more difficult for the Buyer to pursue any claims from the Store and to determine the person responsible for the damage to the shipment.

§ 4
Complaint and warranty
1. The Buyer has the right to file a complaint about the purchased goods.
2. Complaints may be submitted in writing by letter to the Store's address or by e-mail to the following address: Auto-Akces, ul. Aleksandra Fredry 2.30-605 Krakow
3. Before submitting a complaint, it is recommended to contact the Store by e-mail or by phone - it will help in the more efficient consideration of the complaint.
4. When submitting a complaint, the Store recommends providing the Buyer's name and surname and a detailed description of the reasons for the complaint.
5. When sending back the advertised goods, the Store recommends attaching the sales document or its photocopy to the shipment. Complaints submitted by the Buyer who is not a consumer, without the attached sales document and / or without the original packaging, will not be considered.
6. In the case of contracts concluded with Buyers having the status of consumers, complaints regarding the non-compliance of the goods with the contract are considered in accordance with the Act of 27 July 2002 on special terms of consumer sales and amending the Civil Code.
7. In the case of contracts concluded with Buyers who are not consumers, the relevant provisions of the Civil Code in the scope of warranty shall apply. In the event of an unjustified complaint, all costs related to the complaint will be covered by the Buyer who is not a consumer.
8. The rights of the consumer resulting from the non-compliance of the goods with the contract or the Buyer who is not a consumer under the warranty for defects do not limit the Buyer's rights resulting from the guarantee granted by the guarantor - on the terms specified in the guarantee document (if such a document is attached to the goods).

9. The deadline for considering complaints is 14 days.

§ 5
The right to withdraw from the contract and the return policy
1. The buyer with the status of a consumer may withdraw from the contract of sale of goods purchased in the Store without giving reasons, by submitting an appropriate statement in writing within 14 days from the date of delivery of the goods (i.e. from
the day the consumer receives the goods). To meet this deadline, it is enough to send a statement before its expiry.
2. The right to withdraw from the contract is not available to the consumer in the following cases:
a) services with the properties specified by the consumer in his order or closely related to his person,
b) services which, due to their nature, cannot be returned or whose subject quickly deteriorates,
c) the provision of services commenced, with the consent of the consumer, before the expiry of the period referred to in Art. 7 sec. 1 of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product
d) concerning audio and visual recordings and recorded on IT data carriers after the consumer has removed their original packaging,
e) contracts for benefits for which the price or remuneration depends solely on the movement of prices in the financial market,
f) delivering the press,
g) gambling and betting services.
3. In the event of withdrawal, the consumer is obliged to return the goods unchanged, unless the change was necessary within the limits of ordinary management.
4. The consumer is obliged to return the goods immediately, no later than 14 days from the date of withdrawal from the contract.
5. The consumer withdrawing from the contract sends the goods at his own expense; this cost is not refundable.

6. The costs related to the purchase of goods by the consumer will be reimbursed by the Store within 14 days from the date of withdrawal from the contract.
7. A buyer who does not have the status of a consumer is not entitled to withdraw from the contract within 14 days. With regard to such Buyers, the rules and dates of withdrawal from the contract are governed by the provisions of the Civil Code.

§ 6
Protection of personal data and privacy
1. By completing the order form, the Buyer declares that the data provided therein are consistent with the facts.
2. By completing the order form, the Buyer agrees to the processing of the provided data for the purpose of processing and handling the order by the Seller, who is also the data administrator, in accordance with the provisions of the Act of August 29, 1997 on the protection of personal data.
3. Personal data in the Seller's database are not transferred to entities not participating in the execution of the order.
4. In accordance with the aforementioned Act, the Buyer has the right to access, correct and delete his personal data. The Seller provides each Buyer with the right to control data processing in accordance with art. 32 of the Act on the Protection of Personal Data.
5. Providing personal data is voluntary, however, the lack of consent specified in § 6 sec. 2 for the processing of personal data prevents the fulfillment of the Buyer's order.

§ 7
Final Provisions
1. In matters not covered by the regulations, the provisions of generally applicable law shall apply, including in particular the provisions of the Civil Code, the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product and the Act of July 27, 2002. on special conditions of consumer sale and on the amendment of the Civil Code.

2. The Regulations do not exclude or limit any rights of the Buyer who is a consumer, which he is entitled to under the mandatory provisions of law. In the event of a conflict between the provisions of the regulations and the mandatory provisions of law granting rights to consumers, these provisions shall prevail.
3. The court competent for the settlement of disputes arising from the sales contract concluded between the Seller and the Buyer who is not a consumer is the court competent for the seat of the Seller. In disputes arising in relations with consumers, the competent court is the seat of the defendant or the place of performance of the contract.
4. The Regulations are available to all Buyers in an electronic version on the website www.lampyautobusowe.pl ("Regulations" tab).
5. The store has the right to change the regulations. The Store informs the Buyers about each change to the regulations before the effective date of the changes to the regulations. If the changes to the regulations are not accepted, the Buyer informs the Store about it, and then the Store deletes the Buyer's account. Orders placed by Buyers before the amendment to the regulations are implemented in accordance with the existing provisions of the regulations.